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"Here to help you SERVE your customers."

What is SWAPP?

What is SWAPP?

SWAPP is a cloud communication solution that has been strategically engineered—based on market research—for businesses that handle and discuss volumes of confidential information. For example, but not limited to, legal and finance professionals.

SWAPP will help you serve your customers better while protecting the integrity of confidential communications and information exchanges.

Why SWAPP?

Why SWAPP?

  • Your business is experiencing delays in exchanges with its customers (e.g return of signed documentation or exchange of contracts).
  • Documents need to be reviewed, witnessed, and signed in a timely manner.
  • Your business needs to identify all customers so that you can trust who you are talking to when exchanging information.
  • Your business needs to protect customer data and business integrity .
  • Your business is still using multi channels of communication—emails and telephone conversations— despite having tried more modern solutions.
  • Your business and your customers find it difficult to use other/new forms of communication.
  • Your business struggles to keep abreast of calls and to protect confidential information, as well as struggle to record confidential information.

As a business, safe management of confidential information is your top priority to protect your business and protect your customers.

Leverage SWAPP as a new way to:

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SWAPP Outcomes

SWAPP Outcomes

Implementing SWAPP to simplify communication between your business and your customers—in the virtual world—will ensure you stay current, secure, compliant and operate efficiently. You will have full control of where your company’s data is stored, how it is generated as well as managed, ensuring the highest confidentiality is maintained throughout any given process. Furthermore, you will be able to serve your customers and achieve objectives safely and securely.

Your business will be equipped with:

  • Identity verification - know and trust who you are talking to.
  • Video calling - securely hold a conversation in real time.
  • Electronic Signing - collaborate, review, sign, witness contracts, agreements and other confidential documents.
  • Data / Information security architecture
  • 24/7 Technical assistance.

Service Delivery Plan

Service Delivery Plan

  1. Assessment & Security Review - VDC.cloud will assess your needs, your existing communication tools and create a roadmap with the objective of giving you full control over your business and confidential data communication.
  2. SWAPP Solution Deployment - VDC.cloud will architect and deploy SWAPP on your cloud environment securely.
  3. SWAPP Support - VDC.cloud will support your bespoke SWAPP solution under a managed services contract.